Privacy Statement

Trade Facilitation Portal for Africa (TFPA) operates https://tfpafrica.com. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the site. We use your Personal Information only for providing our service and improving the site.


What information do we collect?

While using our site, we may ask you to provide us with certain personally identifiable information and information related to ECTN applications that can be used to contact or identify you or to ensure the proper functioning of the site. Personally identifiable information may include, but is not limited to your name, the name of your company, e-mail address, mailing address, VAT number, phone number ("Personal Information"), your IP address and date/time of logins. Information related to ECTN applications may include, but is not limited to the uploaded documents (bill of lading, commercial invoice, freight invoice, custom declaration).
Users have the right to access, modify, shield or ask TFP Africa to delete the provided information, insofar this does not imperil the services to be provided by TFP Africa.


When do we collect information?

We collect information from you when you register or login on the site, fill out a form or enter information on our site.


How do we use your information?

We may use the information we collect from you when you register, fill out a form or surf the website, or use certain other site features in the following ways:

1. To improve our website in order to better serve you.

2. To quickly process your transactions.

3. To send emails regarding your order or new services.


Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information or ECTN related information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may release your information when this is appropriate to comply with the law.


Changes To This Privacy Statement

Our privacy statement is effective as of January 1, 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our privacy statement at any time and you should check this privacy statement periodically. Your continued use of the Service after we post any modifications to the privacy statement on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy statement.

If we make any material changes to our privacy statement, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.